How to Future-Proof Your Digital Workplace

How to Future-Proof Your Digital Workplace

The term digital workplace, though still relatively new, is already evolving as a number of digital tools have become easily and cheaply available through the cloud. In fact, it is arguable that the term itself is misleading as work has moved from a place we go to something that we do. This is an important shift for businesses looking to future-proof their enterprise, especially as more digital natives enter the workforce. According to recent Workforce Futures data from Fuze, employees are challenging established working practices with 79 percent wanting to work outside of the company office. The majority of workers are willing to make sacrifices for more flexibility, with more than half saying they will leave a job in order to gain greater flexibility in where and when they work, said Eric Hanson, vice president of market intelligence at Fuze. You Must Empower Employees However, in order to build a successful, digital-first enterprise that is resilient to the evolution of the future of work, companies must empower their most essential assets — their employees — to do their best work whenever and wherever. This is a bigger shift than a typical enterprise-wide IT project — it has to be treated as a business transformation initiative, with sponsorship from the C-suite. It is, in fact, this balance between technology and human needs that will future-proof the digital workplace, according to Bill Docherty, managing director of Deloitte Consulting . “Companies need to balance both technology and their human workforce to find an equilibrium. By employing digital strategies, leaders can prepare employees for tomorrow’s changes, along with the challenges and opportunities these changes bring,” he said. Adapting forward-thinking and innovative mindsets is crucial for keeping workforces intact during this time of digital change, he said. Leaders should redistribute and re-skill employees to help bring positive growth and innovation, which starts by investing in the right learning and training opportunities. More to the point, organizations need to realize that digital means more than just implementing new tools and software. Technology alone doesn’t translate to “digital.” Being digital is a mindset shift that requires raising the collective “digital IQ” — where organizing, operating and behaving in a culturally digital way become the true marks of a digital organization. “Technology is one enabler of digital. Companies should be creating a digital experience by combining technology and other equally important factors, such as employee satisfaction, flexibility, development opportunity, agility, collaboration and communication,” he said. Organizations can use digital platforms to help their workforce access what they need, when and where they need it. A number of platforms incorporate robotics or chatbots to engage their employees in high-quality ways that haven’t been possible in the past, given previous technological limitations. Smart organizations will be the leaders here as they will shape the marketplace and employ digital thinking while mastering the employee experience every step of the way. Ultimately, the successful deployment of digital strategies will create more productive and satisfying places to work. Related Article: 10 Trends […]

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